Protecting your personal information is our top priority at Betmarket. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Your trust in Betmarket is our greatest asset. We understand that sharing personal information online is a real concern for many people. That's why this privacy policy is completely straightforward — we tell you exactly what data we collect, how we use it, and what rights you have. No hidden clauses.
Some information is collected when you create an account and use Betmarket's services. This falls into two categories — what you provide directly, and what is collected automatically while you use the platform.
Information You Provide Directly:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At Registration |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | BKash/Nagad number, transaction history | During Deposit/Withdrawal |
| Verification Documents | NID copy, passport | During the KYC Process |
Automatically collected information:
Our commitment to transparency: Betmarket only collects information that is genuinely necessary to deliver our services. We do not gather excessive or irrelevant data.
Betmarket collects your data for strictly defined and legitimate purposes only. No data is retained without a clear reason.
Purpose Limitation: Your data will only be used for the purposes stated above. If Betmarket wishes to use it for any other purpose, your consent will be obtained first.
The Betmarket website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
Types of cookies we use:
You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
In your control: You can turn off marketing and performance cookies at any time from Betmarket's cookie settings page. We respect your preferences.
Betmarket never sells your personal data — that is a core principle. However, limited information may be shared with trusted partners in specific circumstances:
What will never happen: Your data will never be sold or rented to advertisers, data brokers, or any third party for commercial purposes. That is Betmarket's commitment.
All third parties with whom data is shared are contractually bound to uphold Betmarket's strict privacy standards. They may only use the information for specified purposes and within defined time limits.
Betmarket uses the latest technology to protect your data. Our security practices meet the highest standards in the industry.
In the event of a data breach: In the event of a security breach, Betmarket will notify affected members within 72 hours and take immediate steps to minimize any damage.
Betmarket does not retain your data indefinitely. Each type of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | For as long as your account remains active |
| Transaction History | 5 years after account closure (as required by law) |
| KYC Documents | 5 years after account closure |
| Cookies Data | Up to 12 months |
| Log Files | 90 Days |
| Marketing Preferences | Effective immediately upon unsubscription |
Once the retention period ends, your data is securely deleted or anonymized. If any data needs to be kept longer due to legal obligations, you will be informed.
You have full control over your personal data at Betmarket. Your rights are detailed below:
Exercising Your Rights: To exercise any of the rights above, email us at support@betmarket.ws. We will respond within 30 days.
Betmarket's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we believe an account has been created by a minor, we will immediately close it and delete all associated data.
For Parents: If your child has accidentally created a Betmarket account, please contact us at support@betmarket.ws and we will take prompt action.
Betmarket may update this privacy policy from time to time. Changes may be prompted by legal requirements, new services, or security improvements.
Our Recommendation: Check back on this page from time to time. The "Last Updated" date at the top will let you know if anything has changed.
For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. Betmarket's data protection team is always ready to respond to your message.
Our Privacy Policy isn't just words — it's built into our technology and processes